When imes get tricky, so does trust. Here's a simple test.

Factis non verbis.

This was my school motto. It's Latin for 'deeds not words.'

I rolled my eyes every time the principal went on about it. But as with many ancient wisdoms, it's proven a reliable test of truth over the years.

We can be easily swayed by compelling language, impressive reports or affirmations of support. Even AI has learned to tell us we're doing great.

So how do we know who and what to trust these days?

As a senior leader, knowing who to trust is one of the most important skills you can develop. People will tell you what you want to hear. They'll manage up, perform in the room, and say all the right things.

And, we hear what we want to believe. Organisational dynamics, natural bias and pressure can make it very hard to see clearly.

So look at the evidence. Not the words.

It's those who demonstrate consistent presence, delivery and reliability through their actions who are likely the most trustworthy.

'Solid performers' are part of this picture too. Often unassuming and unrecognised, they're the ones keeping the wheels turning through endless change and disruption.

If you're not sure who to trust, 'factis non verbis' is a useful litmus test. Who's getting results? Who goes the extra mile? Who's reliable when it's hard? Who cares when they have nothing to gain?

My principal would be thrilled.