Who are the indispensable members of your team? Those top performers whose departure would leave a gaping hole?
It's easy to accidently pay them the least amount of attention and focus on the spot fires.
Teams are in a state of endless reshuffling, workloads keep piling up, and budgets are tighter than ever, and some are running on empty. This is when your top talent may be tempted to look at potentially greener grass.
52% of employees who voluntarily left their jobs believed that their manager or organisation could have taken steps to prevent their departure (source: Gallup
2021).
Rather than waiting for warning signs, it's essential to take proactive measures to retain your valuable team members, such as:
💡 Initiate a 'stay interview': Inquire about what's going well and what isn't, how you can help, and what factors would influence their decision to stay or leave.
💡 Ask them about what's missing: It may not always be about a bigger paycheck. They might value extra leave, additional resources, a change of location, or some time off.
💡 Offer growth opportunities: High-performing individuals thrive on learning and challenges, but sometimes they bear the burden silently. Find out what exposure, experiences, education, or coaching they'd love to have.
💡 Provide leadership mentoring for growth: High performers yearn for continual improvement. Leadership coaching extends their knowledge, encourages stretch, enhances influence and impact, and develops adaptability to navigate change and challenge effectively.
💡 Address their pain points: How can you ease their burdens? Is it feasible to allocate extra resources, pause a project, or allocate funds for outsourcing?
💡 Surprise them with a token of appreciation: Consider giving them a day off, send a hamper, spring a nice lunch, a bonus, or simply provide appreciation about how much you value them.
The cost of these gestures is negligible when compared to the huge financial impact and disruption of losing and replacing them.
What factors have influenced your decisions to stay or leave in the past?
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