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Enhance the capability, confidence and performance

of your people leaders.

The research is clear.  People leaders have a disproportionate impact on team performance, engagement and retention.

 

They are the conduit between the organisation, the the customer/community and the staff.  It's where strategy and culture either thrives or dives, yet people leaders are typically the least supported group in most organisations. 

 

Managers are often high performers who have been promoted due to their technical abilities. However, they have commonly had limited exposure to managing people, themselves or their time differently and struggle to leverage their potentially fully in their new roles. 

 

CoachConnect gives builds their performance by providing the support they need, when they need it.

A LEADERSHIP 'HOTLINE' 

CoachConnect is on-demand, single session leadership coaching via video calls for managers and leaders.

 

CoachConnect provides access to a confidential, objective leadership coaching with expert coaches, applying inquiry, deep listening, goal setting and gentle challenge to support managers to adapt and lead more effectively.

AN EMPLOYEE BENEFIT WITH A RETURN ON INVESTMENT 

A fresh and meaningful employee benefit to support people leaders with their development, individual coaching is both highly valued and valuable, particularly during periods of change or challenge.  Elevating management and leadership capability and confidence provides a significant return on investment to employers, with enhanced team communication, productivity and performance.

AUTOMATED SYSTEM AND SERVICE 

Coaching sessions are booked directly through an online link and calendar system, relieving you of any administration and ensuring anonymity for participating staff.  You're provided with monthly usage and reports, with coaching themes and relevant recommendations.

Contact us below to find out more or to book your trial pack.

COACHCONNECT FEEDBACK 

 

I really appreciated the session today and found it extremely helpful.

 

I was glad of the opportunity to provide an overview of my own situation and the fact you responded with constructive and helpful advice. The advice was particularly meaningful coming from someone of your experience. You covered off all the points on which I was looking for feedback. I had felt a bit overwhelmed as what the next steps might be - thank you for providing a framework and approach. I would definitely recommend the service to others.

Thank you again, it is a fantastic opportunity to have access to this service.

Thanks very much for your time today. I found the session incredibly valuable to talk through how I am feeling with the situation at the moment and coming up with some strategies to help motivation and switching off.

 

I greatly appreciated your time and thanks again.

Thank you so much for supporting me through the CoachConnect session.  It can be hard to reach out and ask for support, but I was so pleased afterwards that I had. I felt safe in expressing my concerns and personal issues related to the current changes. You are insightful and caring, a great listener, and provided practical advice that has helped me understand what I can and can’t control. The most valuable parts of the session included your reinforcing to me that I have skills that will be of value outside the organisation; that life goes on whatever the outcome of the current restructure support; and some insights into how to structure some of the questions in an interview process should that occur.  I would highly recommend you to others (and have).

Whether it helped: Absolutely. It was great to talk through personal challenges that I don’t really discuss with anyone else, or at least not with people who are qualified to respond in a helpful way.

 

Sophie was able to suggest constructive, time-bound actions that I can take to move forward from my current position and overcome some of the challenges that I feel are significant. Mapping out an action plan helped me feel more in control of my situation. Sophie’s positive affirmations and encouragement to see things differently also helped.

I absolutely recommend this program to others. Sophie’s empathy, calmness, and ability to grasp what’s needed in the moment are invaluable when working through big change and uncertainty. Thank you!  Thanks for your time and valuable insight today. 

The key value I got was to consolidate my approach in a rational manner at a stressful time when emotions can cloud logical thought.

I found the session with you extremely helpful.  I will use your suggestions to help me move forward with confidence.  

You are very friendly and approachable as well as being professional.  I would definitely recommend you to others who are seeking assistance with any challenging situations they are facing. Thanks again.

Thank you so much for supporting me through your Coach Connect session.

 

I was initially unsure as to whether I was wasting your time by booking our session. It can be hard to reach out and ask for support, but I was so pleased afterwards that I had.

 

I felt safe in expressing my concerns and personal issues related to the current changes. You are insightful and caring, a great listener, and provided practical advice that has helped me understand what I can and can’t control.

 

The most valuable parts of the session included your reinforcing to me that I have skills that will be of value outside the organisation; that life goes on whatever the outcome of the current restructure support; and some insights into how to structure some of the questions in an interview process should that occur.

 

Yes, I would highly recommend you to others (and have).

Thank you, Sophie, for your 1:1 coaching session. It was really important for me to have the session amongst the changes occurring in my workplace. You were able to give me realistic and valuable tools on how to manage in a challenging situation, particularly with my motivation and productivity during change. Highlighting that sometimes taking a break and taking a step back is essential to enhance productivity in the long term. This is my key takeaway from our session, and one I will implement.

Working with Sophie was very helpful to get my thoughts in order, pinpoint the key elements of what I need to consider and give me some examples of how to tackle conversations I need to have.

It was great to do this in the midst of so much change and uncertainty. Thank you

I really found this session helpful. It was good to go through how I feel about my position and the situation I am in. I feel more confident about my choice and what I want next.   Thank you so much! 

Many thanks for the Coach Connect session today.

I really enjoyed being listened to and challenged on my thoughts. It was nice to be reassured that what I was thinking was completely reasonable under the circumstances the organisation is currently going through.

 

The most value was having an independent coach to listen and review my thoughts and reflect back that where I was at was ok, and that I could have a different path if I chose, when I chose.

Thank you for the session I just had with you.

 

The session was helpful in reassuring me that despite all the changes going on in both my team and the office and the role itself, that overall, I am in a good place and will still be able to do a job that I enjoy. 

 

What was most helpful was getting me to think about 2022 in terms of being a new start and I how I now have the opportunity to consider what I would like the role to look like next year and what I would like to get from it. 

 

I would be happy to recommend you to others and have no suggestions for changes. 

With sincere thanks for today’s session, I found it really useful, and I know that we covered a lot of ground which I appreciated!  

The session helped me firstly as I recognised (through your reflection back), that I am able to articulate clearly what I am looking for in my next role, and the reasons why. 

I also now feel more confident than I did prior to our session and through our discussion I was able to understand the factors (external, i.e., specifically current role and organisational ambiguity) that are influencing my current thinking style. 

 

Spending time in the past, and projecting into the future is robbing me of joy currently! And sincere thanks for highlighting the simple things I can do now to take action, finding joy, writing down what is worrying me, asking if it hypothetical or real and the ensuing actions to follow. 

Finally, you helped me realise I have good solid support around me and beginning to reflect on this year for me as what it really is, a year of transition and a successful move. 

Thank you again for your time and the session today.

Thanks so much for your time last week – I really appreciated it. Chatting with you definitely helped in getting a bunch of mixed feelings off my chest and settled my nerves about my role in the walking team/with the organisation (especially till my manager is appointed). 

Your insight and suggestions helped clarify next steps for me and working with the team on a plan for 2022, as well as working more closely with my colleagues on what our office environment could be/look like. 

There’s a twinge of excitement about future opportunities, but for now I can’t wait for the dust to settle and have a relaxing break over the Christmas/new year period.

 

I would recommend a Coach Connect session to my colleagues. Again, thank you – I hope we get to see more of you next year!

Sophie helped me navigate a challenging time as a senior leader in unfamiliar territory. She taught me different communication methods based on personality types, ensuring I managed expectations and provided information most pertinent to individual needs. Together we assessed next steps and made a plan to move forward.


Sophie is a great listener who was able to quickly pinpoint the issues and make recommendations. Her approach was friendly and empathic whilst remaining objective about what needed to be achieved. I enjoyed working with Sophie and look forward to working with her again in the future.

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